SHIPPING AND DELIVERY

Shortly after placing an order you will receive an email confirming that your order has been received and is now being processed. You can generally expect to receive your order (when the items are in stock) within 6-8 business days once you received your order confirmation. The date for delivery is given as accurately as possible but is not guaranteed. You shall have no right to damages or to cancel the order for failure for any cause to meet any delivery time stated.

In case a product does not or several products do not reach the provided address or addresses (when correctly provided), get delayed or get lost during the shipping process, URBANIZED retains the right to a full investigations and search that can take up to 30 days. Within this period URBANIZED retains the right to withhold a full refund or having to resend the same product(s).

URBANIZED will always provide the progress and results of the investigation, upon which suitable and reasonable action can be taken.